Privacy Policy

A. Information you provide

• Name and email address
• Phone number (optional)
• Study preferences, goals, and target band score
• Answers to drills, essays, and speaking tasks
• Chat inputs to the AI Tutor
• Payment information (processed securely by third-party payment processors)

B. Automatically collected

• Device information and browser type
• IP address and approximate location
• Usage analytics and app interactions
• Exam performance metrics, time spent, accuracy, and progress data

C. From third parties

• Google login information (if you sign in with Google)
• Payment platforms (Payme)

We use your data to:

• Provide and continuously improve the Services
• Personalise your study plan and AI feedback
• Track analytics, XP, scores, and streaks
• Train and improve our internal AI models
• Communicate updates, support responses, and (where opted in) promotions
• Ensure platform security and prevent abuse
• Comply with applicable legal obligations

We do not sell your personal information.

Your interactions with AI features (essay grading, speaking feedback, AI Tutor) may be used to improve model performance, personalise explanations, and detect harmful inputs.

We do not use your data to train third-party AI models.

We use cookies and analytics tools to maintain user sessions, analyse performance, and improve the user experience. You may disable cookies through your browser settings, though some features may not function correctly without them.

We may share data with:

• Payment processors (Payme) — solely to complete transactions
• Authentication providers (Google)
• Cloud hosting and infrastructure providers
• Analytics tools
• Legal authorities, if required by applicable law

We never share your data for advertising or marketing purposes with third parties.

We retain your data for as long as your account is active. You may request at any time:

• Account and data deletion
• Export of your personal data
• Removal of specific content you have submitted

To make a request, email us at hello@ieltsnation.uz.

Users under 13 may only use IELTS Nation with verified parental consent. We do not knowingly collect data from children without proper authorisation.

We use industry-standard encryption, secure servers, and strict access controls. However, no system is completely secure. Users are responsible for protecting their own login credentials.

We may update this Privacy Policy from time to time. We will notify you of material changes via email or an in-app notification. Continued use of the Services after such changes constitutes your acceptance.

Questions about this Privacy Policy? Reach us at hello@ieltsnation.uz.

IELTS Nation — Tashkent, Uzbekistan